Hospitality

Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.  

Box Office

The approachable Box Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.

Technical

Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting. 

Marketing

The award-winning marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces.

Administration and Management

Off the stage, a gifted group of administrators, finance and management teams ensure the venues run smoothly. 

Michael Rowley 

Michael started working for Southend Theatres in 2007 as a casual member of the front of house team and for the next 4 years went on to work in every department.  He then went on to enjoy four years as a technician at the Palace Theatre and Dixon Studio - which he managed before taking on the varied role of Building Support Manager across both Southend venues. He became the Buildings Manager in 2018.

Michael says ‘The opportunity I have had to expand my knowledge has been exceptional, I love a challenge and with no two days ever being the same I never get a chance to get bored!’

Anna Fordham

Anna started working at the Cliffs Pavilion in 2003 under the company of Sodexho before HQ Hospitality took over the theatre in 2007 working as a casual member of staff in the conference and events and the Pavilion Restaurant departments.  Anna worked her way up as supervisor, team leader, Conference and Events Assistant Manager and is now the Restaurant Manager. She has achieved an NVQ in Food & Drink and is near completion of Wedding Planner and Event Management level 3 with the Open Study College.

Anna says ‘I feel privileged to be working at the Cliffs Pavilion now as a Manager, Over the past years, the journey has been eventful and entertaining with a massive learning curve, I have made many friends along the way and I always feel there is support from these and also HQH. No day is ever the same whether it's helping to arrange a couples' dream wedding or the sound of laughter at an Only Fools And 3 Courses dinner as they get up to mischief. I could not ask for a better job and I hope that I can continue to progress through the company.’