Coronavirus: Suspended performances at Southend Theatres
Updated: 26 January 2021 10:08AM
Events at the Cliffs Pavilion and Palace Theatre (including the Dixon Studio) that were scheduled to take place before and including 31 March 2021 have been suspended.
Some shows beyond this date may also be subject to suspension or rescheduling.
The Cliffs Pavilion and Palace Theatre buildings and box offices are temporarily closed.
Advice For Ticket Holders
We are working to reschedule as many of the affected performances as we can. Inevitably this will not be possible for all events - and some shows will not be rescheduled.
This event list will be updated regularly.
These procedures apply for all bookings made direct with the venue. If you booked through a third party agency (Ticketmaster, See Tickets) please contact them directly.
Event status
Affected events are either:
- Rescheduled (majority of events) - What should I do?
- Will not be rescheduled - What should I do?
- Pending - What should I do?
Cliffs Pavilion | Maritime Room | Palace Theatre | Dixon Studio
Cliffs Pavilion
March
Original Date | Event | Rescheduled date |
---|---|---|
17 - 21 March | Million Dollar Quartet | Will not be rescheduled |
22 March | Al Murray | 24 June 2021 |
23 March | Menopause the Musical | Pending |
24 March | Ben Fogle: Tales from the Wilderness | 21 September 2021 |
25 March | Adam Kay | 9 July 2021 |
26 March | Elkie Brooks | 4 June 2022 |
27 March | Madama Butterfly | Will not be rescheduled |
28 March | Remembering the Oscars | 7 April 2021 |
29 March | Bootleg Beatles | 16 April 2021 |
31 March - 1 April | Riverdance | 24 - 25 September 2021 |
April
Original Date | Event | Rescheduled date |
---|---|---|
31 March - 1 April | Riverdance | 24 - 25 September 2021 |
2 April | The Sensational 60's Experience | 18 April 2021 |
3 April | The Joe and Dianne Show | Will not be rescheduled |
5 April | Firedance | 23 March 2022 |
7 - 12 April | Six: The Musical | 17 - 22 August 2021 |
15 April | Whitney - Queen of the Night | 6 June 2021 |
18 April | Milton Jones | 28 September 2021 |
19 April | Jimmy Carr | 9 May 2021 |
21 April | Walk Right Back | 28 June 2021 |
22 April | Jack Dee: Off The Telly | 28 May 2021 |
23 April | Seven Drunken Nights | 13 May 2021 |
24 April | Ross Noble: Humournoid | 19 February 2022 |
25 April | Anything For Love | 11 May 2022 |
26 April | Foil, Arms and Hog | Will not be rescheduled |
28 April - 2 May | Beautiful | Will not be rescheduled |
May
Original Date | Event | Rescheduled date |
---|---|---|
28 April - 2 May | Beautiful | Will not be rescheduled |
3 May | Jack Dee: Off The Telly | 29 May 2021 |
4 May | The Show - The Music of Abba | Will not be rescheduled |
5 May | Paul Weller | 23 November 2021 |
6 May | The Hollies | Will not be rescheduled |
7 May | What's Love Got To Do With It? | 27 May 2021 |
8 May | Tim Vine is Plastic Elvis | 16 June 2021 |
10 May | Burn The Floor | 23 June 2021 |
12 -16 May | Derren Brown: Showman | 13 -17 July 2021 |
17 May | Romesh Ranganathan | 25 May 2021 |
19 May | The Elvis Tribute Artist World Tour | 12 May 2021 |
20 May | In Conversation with the Sopranos | 21 June 2021 |
22 - 23 May | Giselle presented by the English Youth Ballet | Will not be rescheduled |
25 - 30 May | Thriller | Will not be rescheduled |
31 May | Romesh Ranganathan | 26 May 2021 |
June
Original Date | Event | Rescheduled date |
---|---|---|
3 June | Rumours of Fleetwood Mac | 19 June 2021 |
5 June | The Dreamboys | 23 April 2021 |
7 June | Mark Brewer | 25 June 2021 |
13 June | Here Come The Boys | 18 July 2021 |
14 June | The Simon & Garfunkel Story | 5 July 2021 |
15 June | Ronan Keating | 22 June 2021 |
17 June | The Illegal Eagles | 11 July 2021 |
18 June | Rhod Gilbert | 14 November 2021 |
20 - 21 June | Peppa Pig's Best Day Ever | Pending |
23 - 27 June | We Will Rock You | Will not be rescheduled |
28 June | The Ronnie Scott's All Stars | Will not be rescheduled |
29 June | Joker in Concert | 25 October 2021 |
30 June | George Benson | 29 June 2021 |
July
Original Date | Event | Rescheduled date |
---|---|---|
1 July | The ELO Experience | 2 July 2021 |
3 July | The Carpenters Story | 8 August 2021 |
4 - 5 July | Take The Stage | Refer to email correspondence |
7 July | Jimmy Carr | 22 March 2022 |
8 July | Roger Hodgson | Will not be rescheduled |
10 July | Fastlove | 5 February 2022 |
11 July | Luther - A Luther Vandross Celebration | 18 June 2021 |
12 July | Burn The Floor | 23 June 2021 |
15 - 19 July | Buddy - The Buddy Holly Story | Will not be rescheduled |
21 - 23 July | In The Night Garden | Will not be rescheduled |
24 July | A Country Night in Nashville | 1 August 2021 |
25 July | Sun Records | 29 August 2021 |
26 July | Some Guys Have All The Luck | 7 July 2021 |
28 July - 1 August |
9 to 5 The Musical
|
27 July - 31 July 2021 |
August
Original Date | Event | Rescheduled date |
---|---|---|
28 July - 1 August |
9 to 5 The Musical
|
27 July - 31 July 2021 |
16 August
|
Jimmy Carr
|
9 May 2021 |
18 August |
Ireland The Show
|
Will not be rescheduled
|
19 August | That'll Be The Day | 11 August 2021 |
20 August |
80s Mania
|
13 August 2021 |
27 - 30 August |
The Golden Age of Hollywood
|
Will not be rescheuled |
September
Original Date | Event | Rescheduled date |
---|---|---|
3 September | Jane McDonald | 21 July 2021 |
4 September
|
The Real Thing
|
2 May 2021 |
5 September | Sounds of the 60s Live with Tony Blackburn | 12 August 2021 |
6 September |
Hot Orchestral Night
|
20 September 2021 |
9 September |
Jimmy Carr
|
4 August 2021 |
11 September | Ultra 90s | Will not be rescheduled |
12 September
|
Imagine - The John Lennon Songbook
|
Will not be rescheduled |
16 September | Russell Howard | 30 June 2021 |
17 September | John Bishop: Warm Up | 29 September 2021 |
18 September |
Legend: The Music of Bob Marley
|
15 August 2021 |
19 September | Jason Donovan | 13 September 2021 |
20 September | The Drifters | 26 May 2022 |
23 September
|
Burn The Floor
|
23 June 2021 |
25 September |
Lost in Music
|
17 September 2021 |
26 September | An Audience with Harry Redknapp | 15 September 2021 |
27 September | Kim Wilde | 16 September 2021 |
30 September | Scott Bradlee's Postmodern Jukebox | 27 September 2021 |
October
Original Date | Event | Rescheduled date |
---|---|---|
1 October | Daniel O'Donnell | 3 October 2021 |
2 October |
David Essex
|
18 September 2021 |
3 October | Collabro | 19 October 2021 |
3 October | Mark Brewer: Released & Unleashed | 25 June 2021 |
4 October |
Russell Watson
|
28 November 2021 |
6 October | Michael Bolton | 18 October 2021 |
8 October | Texas | 13 June 2021 |
9 October | Dionne Warwick | 27 October 2021 |
13 - 17 October |
Sunny Afternoon
|
Will not be rescheduled |
19 October | Status Quo | Will not be rescheduled |
20 October | Rufus Wainwright | 22 October 2021 |
28 October | Maximum Rhythm & Blues: The Manfreds | 24 October 2021 |
29 - 30 October | Jools Holland | 28 - 29 October 2021 |
November
Original Date | Event | Rescheduled date |
---|---|---|
1 November | The Stylistics plus Support | 4 November 2021 |
2 November | The Australian Pink Floyd | 8 November 2021 |
4 November | Level 42: From Eternity to Here | 5 October 2021 |
7 November | Billy Ocean | 9 October 2021 |
8 November | Last Night of the Autumn Proms | 7 November 2021 |
11 November | Joel Dommett: Unapologetic | 20 October 2021 |
12 -13 November | Alan Carr - Not Again, Alan! | 18-19 January 2022 |
14 November | The Magic of Motown | 26 November 2021 |
18 November | Sixties Gold | 11 November 2021 |
19 November | The Stranglers | 15 February 2022 |
20 November | Gabrielle | 22 November 2021 |
22 November | Ant Middleton: Mind Over Muscle | 31 October 2021 |
24 November | Deacon Blue | 13 November 2021 |
26 November |
An Evening with The Hairy Bikers
|
Will not be rescheduled |
29 November | Jon Richardson: The Knitwit | 5 December 2021 |
December
Original Date | Event | Rescheduled date |
---|---|---|
2 December | Jon Richardson: The Knitwit | 17 November 2021 |
4 December | Il Divo plus Special Guests | 2 December 2021 |
5 December | Tropicana Nights Christmas Party | Pending |
12 December - 3 January | Pantomime: Cinderella | 11 December 2021 - 2 January 2022 |
January 2021
Original Date | Event | Rescheduled date |
---|---|---|
12 December - 3 January | Pantomime: Cinderella | 11 December 2021 - 2 January 2022 |
6 January | Ronan Keating: Twenty Twenty | 22 June 2021 |
9 January | Whitney - Queen of the Night | 6 June 2021 |
10 January | The Drifters | 26 May 2022 |
11 - 16 January | Strictly Ballroom | 16 - 21 May 2022 |
15 January | The Sensational 60s Experience | 18 April 2021 |
16 January | Sun Records | 29 August 2021 |
18 January | The Simon & Garfunkel Story | 5 July 2021 |
27 January | Katherine Jenkins plus Support | 15 November 2021 |
February 2021 onwards
Original Date | Event | Rescheduled date |
---|---|---|
1 - 6 February | The Commitments | Will not be rescheduled |
2 - 6 February | We Will Rock You | Will not be rescheduled |
9 February 9 | Elkie Brooks | 4 June 2022 |
12 & 13 February | Anton & Erin | 11 & 12 March 2022 |
18 February | Al Murray | 24 June 2021 |
19 February | The ELO Experience | 2 July 2021 |
15-21 February | Waitress | 7-11 September 2021 |
26 & 27 February | Alan Carr - Not Again, Alan! | 18-19 January 2022 |
2 March | SEC Graduation 2020/21 | 10 November 2021 |
12 March | Firedance | 23 March 2022 |
13 March | Adam Kay | 9 July 2021 |
16 & 17 March | Peppa Pig's Best Day Ever | Pending |
21 March | Take The Stage | Refer to email correspondence |
26 March | Jason Manford: Like Me | 20 January 2022 |
28 March | Menopause the Musical 2 | Pending |
30 Mar - 3 April | Singin' In The Rain | 5 - 9 April 2022 |
30 Mar - 3 April | 9 to 5 The Musical | 27 - 31 July 2021 |
6 April | Jimmy Carr | 22 March 2022 |
12 April | The Stranglers | 15 February 2022 |
19 April | My Best Friend's Wedding the Musical | Will not be rescheduled |
21 April | The Drifters | 26 May 2022 |
22 April | Sun Records | 29 August 2021 |
20 - 24 April | My Best Friend's Wedding the Musical | 4 - 8 January 2022 |
25 April | Oti Mabuse - I am Here | 1 July 2021 |
29 April - 1 May | Diversity - Connected | 24 - 26 March 2022 |
6 May | The Drifters | 26 May 2022 |
31 May - 5 June | Chicago | 21 - 26 February 2022 |
15 June | Anything For Love | 11 May 2022 |
Maritime Room
Original Date | Event | Rescheduled date |
---|---|---|
21 March | Los Pacaminos | Will not be rescheduled |
4 April | West End Rats | Pending |
8 April | Oli Silk | Pending |
29 April | Natalie Williams' Soul Family | Pending |
17 May | Joe Gibson and Company Jazz Sunday Lunch | Pending |
27 May | Peter White | Pending |
5 June | Mrs B's Boys | Pending |
10 July
|
Tropicana Nights
|
Pending |
17 July
|
Fanny Galore's Big Night Out!
|
Pending |
18 July
|
Fanny's Buns & Bubbles
|
Pending |
22 July
|
Quiz & Curry Night
|
Pending |
23 July
|
Comedy Curry Club
|
Pending |
24 July
|
Sounds Familiar Music Quiz
|
Pending |
15 August
|
Fanny's Buns & Bubbles
|
Pending |
19 August
|
Quiz & Curry Night
|
Pending |
21 August
|
Tropicana Nights
|
Pending |
27 August
|
Comedy Curry Club
|
Pending |
3 October
|
70s Rewind! Dare To Flare! | Pending |
9 October | Tropicana Nights | Pending |
10 October | Fanny's Buns & Bubbles | Pending |
16 October | Fanny Galore's Big Night Out! | Pending |
22 October | Comedy Curry Club | Pending |
10 November | The Jazz Mix presents Peter White | Pending |
13 November | Tropicana Nights | Pending |
20 November | Fanny Galore's Big Night Out! | Pending |
26 November | Comedy Curry Club | Pending |
4 December | Lunch With The Boys From Jersey | Pending |
12 December | Dinner With The Boys From Jersey | Pending |
27 January | The Jazz Mix: Natalie Williams' Soul Family | Pending |
Palace Theatre
March
Original Date | Event | Rescheduled date |
---|---|---|
20 - 21 March | Oliver! (Frances School of Drama) | Will not be rescheduled |
22 March | Henning Wehn - moved to the Cliffs Pavilion | 3 December 2021 |
24 - 28 March | Dial M for Murder | 27-31 July 2021 |
29 March | Coldplace | Pending |
30 March | There's Only One John Motson | Will not be rescheduled |
31 March - 4 April | Bang Bang | Will not be rescheduled |
April
Original Date | Event | Rescheduled date |
---|---|---|
31 March - 4 April | Bang Bang | Will not be rescheduled |
8 - 9 April | Dreams - Presented by Morgan Academy of Performing Arts | Will not be rescheduled |
10 April | Phil Wang | 23 April 2021 |
11 April | Lloyd Cole | 18 April 2021 |
12 April | The Amazing Bubble Man | Pending |
13 April | Andy Fairweather Lowe | 25 June 2021 |
16 - 17 April | Sarah & Duck | Will not be rescheduled |
18 April | Iain Stirling | 30 September 2021 |
19 April | Toyah & Hazel O'Connor | 2 June 2021 |
22 - 25 April | SODS: Company (now Anything Goes) | Pending |
26 April | Film: Carousel, Film: Downton Abbey | Will not be rescheduled |
27 April - 2 May | Crimes Camera Action | 10 - 12 June 2021 |
May
Original Date | Event | Rescheduled date |
---|---|---|
27 April - 2 May | Crimes Camera Action | 10 - 12 June 2021 |
3 May | The Fureys | Will not be rescheduled |
6 - 9 May | Our House | 5 - 8 May 2021 |
10 May | Ward Thomas | 21 April 2021 |
13 - 16 May | Big Fish | Pending |
17 May | Red Hot Chilli Pipers | 7 May 2022 |
18 May | Ian Anderson on Jethro Tull | Will not be rescheduled |
20 May | Tom Stade - You Ain't Seen Nothing Yet | 16 June 2021 |
21 May | The Guilty Feminist | Will not be rescheduled |
22 May | The Johnny Cash Roadshow | 13 June 2021 |
24 - 26 May | Twirlywoos | Will not be rescheduled |
27 May | Nick Butter | Pending |
28 May | The Bruno Mars Songbook | Will not be rescheduled |
29 May | The Sound of Springsteen | 24 April 2021 |
June
Original Date | Event | Rescheduled date |
---|---|---|
2 June | Robert White - The Tank Top Tour 2 | 24 June 2021 |
3 June | Ansell's Les Musicals | 9 September 2021 |
4 June | Rachel Parris | 23 October 2021 |
6 June | Temptation in The Temple | Will not be rescheduled |
7 June | Film: Knives Out | Will not be rescheduled |
7 June | Film - The Secret Life of Pets 2 (U) | Will not be rescheduled |
15 - 20 June | Barnum | 22-25 June 2022 |
July
Original Date | Event | Rescheduled date |
---|---|---|
2 July | Craig Revel Horwood | 27 April 2022 |
14 - 18 July | Some Mothers Do 'Ave 'Em | 6 - 10 July 2021 |
23 - 25 July |
The Mikado
|
Pending |
August
Original Date | Event | Rescheduled date |
---|---|---|
5 - 9 August | Summer Youth Project - Fame | Will not be rescheduled |
10 - 11 August | Tiddler and Other Tales | Will not be rescheduled |
13 August | The Sound of Springsteen | 24 April 2021 |
14 August |
Catch Us if You Can starring The Revolvers
|
Will not be rescheduled |
15 August |
Roy Orbison & The Travelling Wilburys
|
18 June 2021 |
29 August |
The Bowie Experience
|
21 August 2021 |
September
Original Date | Event | Rescheduled date |
---|---|---|
4 September |
Extremely Dan - The Steely Dan Experience
|
21 September 2021 |
5 September | Come What May - Moulin Rouge Tribute | 31 October 2021 |
6 September
|
Henning Wehn - Moved to Cliffs Pavilion
|
3 December 2021 |
7 September
|
The Fureys
|
Will not be rescheduled |
9 September
|
Psychic Sally - 10 Years and Counting
|
20 April 2021 |
10 September |
The Best of Frankie Valli and the Four Seasons
|
10 October 2021 |
11 September
|
Blake - Live in Concert Tour
|
Pending |
14 - 19 September
|
Heart of a Tiger starring Phil Davis
|
Will not be rescheduled |
21 September
|
Tom Stade - You Ain't Seen Nothing Yet
|
16 June 2021 |
22 September |
The Matt Munro Story
|
6 May 2022 |
24 September
|
Robert White - The Tank Top Tour 2
|
24 June 2021 |
25 September
|
Joe McElderry
|
23 September 2021 |
26 September
|
Little Mix Experience
|
21 August 2021 |
26 September
|
The Rolling Stones Story
|
2 April 2021 |
27 September |
The Celine Dion Songbook
|
9 April 2021 |
29 September | Phil Wang: Philly Philly Wang Wang | 23 April 2021 |
30 September | Blokes of a Feather | 6 October 2021 |
October
Original Date | Event | Rescheduled date |
---|---|---|
10 October | Rachel Parris: All Change Please | 23 October 2021 |
14 October |
Some Kinda Wonderful
|
2 October 2021 |
15 October | Daniel Sloss | 23 June 2021 |
16 October | Go Now! The Music of The Moody Blues | 9 October 2021 |
21 -24 October | Our House | 5 - 8 May 2021 |
25 October | David O'Doherty: whoa is me | Will not be rescheduled |
26 - 28 October | Tales from Acorn Wood | Pending |
29 October | Mark Kingswood | Will not be rescheduled |
30 October | Jason Byrne | 25 September 2021 |
30 October | The Amazing Bubble Man | Pending |
31 October |
Dr Richard Shepherd - Unnatural Causes
|
24 October 2021 |
November
Original Date | Event | Rescheduled date |
---|---|---|
1 November | Liz Jones: 8½ Stone & Still Full of Issues | 5 October 2021 |
15 November | The Rainer Hersch Orkestra "Roll Over Beethoven" | Will not be rescheduled |
16 -21 November | The Cat and The Canary | Pending |
22 November | The Very Hungry Caterpillar | 21 November 2021 |
25 - 28 November | Big Fish | Pending |
29 November | Sh*tfaced Shakespeare: Romeo & Juliet | 28 November 2021 |
30 November - 5 December | Holly and The Ivy | Will not be rescheduled |
December
Original Date | Event | Rescheduled date |
---|---|---|
16 December | Rick Wakeman | 14 December 2021 |
18 - 24 December | Dear Santa | 18 - 24 December 2021 |
January 2021 onwards
Original Date | Event | Rescheduled date |
---|---|---|
25 January | Come What May - Moulin Rouge Tribute | 31 October 2021 |
27 January | Daniel Sloss: HUBRIS | 23 June 2021 |
30 January | The Story of Guitar Heroes | 5 September 2021 |
4 February |
Robert White - The Tank Top Tour 2
|
24 June 2021 |
5 February | Stephen K Amos | 3 June 2021 |
9-13 February | Dial M for Murder | 27-31 July 2021 |
16 February | Ray Mears | 30 March 2022 |
23 February | Craig Revel Horwood | 27 April 2022 |
6 March | Foil, Arms & Hog | Will not be rescheduled |
10 - 13 March | Anything Goes | Will not be rescheduled |
18 March | Iain Stirling | 30 September 2021 |
19 March | Jenny Eclair: Sixty! (FFS!) | Pending |
26 March | Coldplace | Pending |
22 - 24 March | Crimes Camera Action | 10 - 12 June 2021 |
25 March |
Extremely Dan - The Steely Dan Experience
|
21 September 2021 |
22 April | Red Hot Chilli Pipers | 7 May 2022 |
9 May | Come What May - Moulin Rouge Tribute | 31 October 2021 |
Dixon Studio
Original Date | Event | Rescheduled date |
---|---|---|
22 March | Little Bo Peep | Will not be rescheduled |
22 March | Matt Forde | Pending |
26 - 28 March | Miscast (LTC) | Will not be rescheduled |
29 March | Lucy Porter: Be Prepared | 2 April 2021 |
1 - 4 April | Theatre of Heaven and Hell - Rosencrantz and Guildenstern Are Dead | Will not be rescheduled |
11 April | Garrett Millerick | Will not be rescheduled |
16 - 17 April | 100% Simon Brodkin | 29 & 30 September 2021 |
18 April | Paul McCaffrey | Pending |
21 - 25 April | Don't Dress For Dinner | Will not be rescheduled |
28 April - 2 May | Taming of the Shrew | Will not be rescheduled |
5 - 9 May | Tomb with a view | 13 - 17 July 2021 |
13 - 16 May | All My Sons | 12 - 15 May 2021 |
17 May | Adam Hess | 23 May 2021 |
21 - 23 May | Nasty Neighbours | 20 - 22 May 2021 |
27 May | Bec Hill: Out of Order | Will not be rescheduled |
29 May | Magical Bones | Pending |
3 - 6 June | A Bride in the Hand | 9 - 12 June 2021 |
10 June | Tom Houghton | 3 June 2021 |
12 - 13 June | Any Suggestions, Doctor? | 18 September 2021 |
19 June | Jack Barry | Pending |
20 June | Andrew Lawrence | Pending |
2 July |
Jarlath Regan: Notions Eleven
|
Pending |
15 - 18 July |
Searching For Doctor Branovic
|
Pending |
3 September
|
Bec Hill: Out of Order
|
Will not be rescheduled |
16 & 17 September
|
100% Simon Brodkin
|
29 & 30 September 2021 |
18 September | Lucy Porter: Be Prepared | 2 April 2021 |
19 September
|
Adam Hess: My Grandad Has A Fringe
|
23 May 2021 |
20 September
|
Steve Bugeja
|
18 June 2021 |
26 September
|
Oldilocks & The 3 Bears
|
Will not be rescheduled |
8 & 9 October | Chris McCausland: Speaky Blinder | 24 & 25 June 2021 |
10 October | Tiff Stevenson: Mother | Pending |
15 October | Magical Bones: Black Magic | Pending |
4 November | Keith James: The Music of Yusuf | 27 April 2021 |
5 November | Alice Fraser: Chronos | 10 November 2021 |
29 November | Garrett Millerick: Smile | Will not be rescheduled |
3 December | Matt Forde: Brexit, Pursued by a Bear | Pending |
16 January 2021 | Jack Barry: Alien | Pending |
23 January | Any Suggestions, Doctor? | 18 September 2021 |
12 February | Fin Taylor: So My Wife... | 8 October 2021 |
10 - 13 March | Searching for Doctor Branovic | Pending |
24 March | Magical Bones: Black Magic | Pending |
26 March | Tiff Stevenson: Mother | Pending |
27 March | Paul McCaffrey: Lemon | Pending |
My show has been rescheduled to a new date – what should I do?
We will email all ticket holders to inform them of the new date.
The new dates for performances that have been rescheduled so far are listed above.
- If you are able to attend on the new date your original tickets will remain valid. Where an event takes place on more than one day your tickets will be valid for the same day of the week/time. You do not need to take any action.
- If you are unable to attend on the new date there is a form to complete to let us know, which would have also been emailed to you.
My show is not being rescheduled – what should I do?
You will email all ticket holders confirming that your booking will be reimbursed through a voucher credit system. Your voucher will be sent to you by email.
Vouchers will be for the full value of your tickets (including any fees). They can be redeemed against any future show.
If you haven’t received a voucher, and your event is listed as ‘not rescheduled’ in the affected events list you need to let us know by completing a form.
My event is marked as pending – what should I do?
Nothing. We will contact you by email as soon as the status of shows is confirmed. We will also update affected events list. Please note that we cannot take any action in relation to your booking, or respond to enquiries about it until we have confirmed with the producer whether it is possible to reschedule the show or not.
Have another enquiry?
If you have another question about your order, including a request for a refund, please use our online enquiry form. We are dealing with a very large volume of enquiries – please be aware it may take several weeks for us to respond to enquiries and deal with your request
You will appreciate the unprecedented nature of the current situation; and the volume of customer enquiries we are receiving at this time. Further updates will be provided through updates to this page and by email to ticket holders.