Southend Theatres employ around 300 staff as well as volunteers and apprentices. With the company continually evolving there are often exciting employment and development opportunities. We have a huge variety of roles working together to deliver all kinds of shows, weddings, events and hospitality and are always looking for skilled and enthusiastic people to join us. In this diverse environment you never know when you’ll bump into a pantomime dame, a rock star or a blushing bride!
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Why work with us?
A career with Southend Theatres is never dull, often challenging but at the same time fun and rewarding.
Working with the Southend Theatres is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.
Types of Roles
Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.
The approachable Box Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.
Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting.
The award-winning marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces.
Administration and Management
Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly.
Events, Bar and Restaurant Staff
£6.95-£7.20 per hour
No two days are the same at Southend Theatres. We host an endless range of functions and events, including weddings, operate a bustling bar and coffee shop and offer a unique dining experience in our restaurant. We are looking for vibrant personalities to join our team and add flavour, flair and fun to everything we do.
Experience is preferred but not essential, training will be provided. Our main requirements are that you are a good communicator, presentable and willing to meet and exceed the high standards of service we expect of our team.
Hours are offered on a casual basis and will include evening, weekend and Bank Holiday working. As the post holder will be required to serve alcohol applicants must be over 18 years of age.
If you are interested in a career in hospitality, we’d like to talk to you!
Casual Hall Change team members
Basic rate of pay: £45.00 per Hall Change + additional payments for extra duties
We require effective team members to work on an ad hoc basis removing and replacing auditorium seating for our flat floor functions.
The regularity of Hall Change work varies according to our programme of events but usually averages about 4 per month. Hours of work vary but will be predominantly late night and/or early morning shifts as well as weekend and Bank Holiday working. Each Hall Change takes approximately 3 hours. The role requires the post holder to be able to undertake regular lone and assisted lifting tasks.
As well as being a reliable, trustworthy and effective team worker, you should possess good verbal communication skills and be able to act upon instructions within a given time frame.
p/t Box Office Clerk
£9,516.25 p.a. pro rata - £9,750 p.a. pro rata
This varied and interesting team role focuses primarily on selling tickets and associated products for shows and events at the Cliffs Pavilion and Palace Theatre. Particular emphasis is placed upon creating and maintaining good customer relations over the phone and face to face. In addition you will assist in gathering, inputting and updating customer information on our sales database.
Closing date: 5th June 2017
Part Time Box Office Supervisor
£17,300 p.a. (£10,380 p.a. pro rata) rising to:
This is an interesting and busy customer-facing role assisting the Assistant Box Office Manager in the supervision of our large Box Office team and playing an active role in data management and maximising ticket sales.
Closing Date: 5th June 2017
Casual Food Preparation Assistant
£7.05 - £7.50 ph
HQ Hospitality caters for a wide range of high quality small to large scale functions and events, as well as providing a coffee shop, bar and restaurant service to our theatre patrons at the Cliffs Pavilion and Palace Theatre.
Closing Date: 5th June 2017
Do you love theatre and the arts?
Have you ever considered Volunteering?
There are lots of reasons why people volunteer. It may be that you want to make use of your skills (or learn new ones). Perhaps you would like to broaden your work experience, give something back to your community...or perhaps you simply want to meet people and make new friends. Whatever the reasons, volunteering with the Palace Theatre is a really rewarding experience!
As a Palace Theatre Volunteer Usher you’ll be the face of the theatre, meeting and greeting our guests and ensuring that they have a fantastic experience when they visit us. We’ll train, guide and support you so that you can volunteer for us with knowledge and confidence. We know that everyone has commitments in their lives, so we’re flexible about when you volunteer.
Volunteering with the Palace Theatre is an opportunity to taste, first hand, life in a theatre environment. If you have time to spare and would like to find out more, we’d love to hear from you.
Meet the team
We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.
Michael started working for Southend Theatres in 2007 as a casual member of the front of house team and for the next 4 years went on to work in every department. He then went on to enjoy four years as a technician at the Palace Theatre and Dixon Studio - which he managed. Michael has recently taken on the varied role of Building Support Manager across both Southend venues.
Michael says ‘The opportunity I have had to expand my knowledge has been exceptional, I love a challenge and with no two days ever being the same I never get a chance to get bored!’
Anna started working at the Cliffs Pavilion in 2003 under the company of Sodexho before HQ Hospitality took over the theatre in 2007 working as a casual member of staff in the conference and events and the Pavilion Restaurant departments. Anna worked her way up as supervisor, team leader and is now Conference and Events Assistant Manager running varied events at Southend including weddings, conferences and auditorium award ceremonies catering up to 600 people, Anna has achieved an NVQ in Food & Drink and is near completion of Wedding Planner and Event Management level 3 with the Open Study College.
Anna says ‘I feel privileged to be working at the Cliffs Pavilion now as a Manager, Over the past years, the journey has been eventful and entertaining with a massive learning curve, I have made many friends along the way and I always feel there is support from these and also HQH. No day is ever the same whether it's helping to arrange a couples' dream wedding or the sound of laughter at an Only Fools And 3 Courses dinner as they get up to mischief. I could not ask for a better job and I hope that I can continue to progress through the company.’
About HQ Theatres & Hospitality
The Cliffs Pavilion & Palace Theatre are two of 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.
HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.
Southend Theatres is committed to being an equal opportunities employer. The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs.