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Coronavirus: Suspended Performances at Southend Theatres

Updated: 8 April 2020, 3:40pm

As a result of recent Government guidance discouraging mass gatherings – events and performances at The Cliffs Pavilion and Palace Theatre (including the Dixon Studio) that were scheduled to take place before and including 31 May 2020 have been suspended.

Some shows beyond this date may also be subject to suspension or rescheduling.

The Cliffs Pavilion and Palace Theatre buildings and box offices are temporarily closed.  

Advice for ticket holders

We are working to reschedule as many of the affected performances as we can. Inevitably this will not be possible for all events - and some shows will not be rescheduled.

Performances where a decision has been made are listed below and we will be updating this list regularly.

These procedures apply for all bookings made direct with the venue. If you booked through a third party agency (Ticketmaster, See Tickets) please contact them directly.

Frequently asked questions

Shows (including past events) not listed below remain under discussion.

What should I do?

This list will be updated regularly and we will contact ticket holders by email when their scheduled event is affected. 

Rescheduled events

Tickets for monthly events in the Maritime Room (such as Quiz & Curry, Comedy Curry and so forth) will be valid for the first of each event to take place once the theatre re-opens. The following one-off events have also been rescheduled:

Events that will not be rescheduled

  • The Adventures of Bo Peep – Sun 22 March
  • Beautiful - 28 April - 2 May
  • The Bruno Mars Songbook - Thu 28 May
  • Buddy - The Musical 15 - 19 July
  • English Youth Ballet - Giselle 21 - 23 May
  • Fanny Galore - Fri 20 March
  • The Guilty Feminist - Thu 21 May
  • The Hollies - Wed 6 May
  • Ian Anderson - Mon 18 May
  • LTC present Miscast - 26 - 28 March
  • Oliver! (Frances School of Drama) – Fri 20 & Sat 21 March
  • Sarah & Duck 16 & 17 April
  • Temptation In The Temple - Fri 6 June
  • The Simon & Garfunkel Story - Sun 14 June

My show has been rescheduled to a new date – what should I do?

We will email all ticket holders to inform them of the new date.

The new dates for performances that have been rescheduled so far are listed above.

  • If you are able to attend on the new date your original tickets will remain valid. You do not need to take any action.
  • If you are unable to attend on the new date there is a form to complete to let us know, which would have also been emailed to you. Reimbursment will be using a voucher system.

My show is not being rescheduled – what should I do?

You should receive an email confirming that your booking will be reimbursed through a voucher credit system.  Our Box Office team will arrange for the voucher to be issued and it will be sent to you by email.

Vouchers will be for the full value of your tickets (including any fees). They can be redeemed against a future show.

My show isn’t listed below – what should I do?

Nothing. We will contact you by email as soon as the status of shows is confirmed. We will also update this page.

Have another enquiry?

If you have another question about your order, please use our online enquiry form.

Frequently asked questions

You will appreciate the unprecedented nature of the current situation; and the volume of customer enquiries we are receiving at this time.  Further updates will be provided through updates to this page and by email to ticket holders.